International Shipping Guide

DFM STORE (International Shipping Guide)

We've partnered with ZenMarket to bring international shipping to DFM STORE! Now you can grab your favorite DFM merchs from anywhere in the world.

How to order

1. A banner like the one shown in the image below will be displayed on the website accessed by customers from overseas.

2. On the product page you wish to purchase from, click 'Add to cart' on the ZenMarket banner. *The Cart will only appear for items that can be purchased from your country.

3. Once redirected to ZenMarket, click 'Add to Cart' again. If necessary, enter details such as size, design, or other specifications of the product you wish to purchase in the description field.

4. ZenMarket will receive your order and arrange the international shipment.

How to purchase from the banner: https://discover-en.zenmarket.jp/page/zenmarket-tutorial
How to use ZenMarket: https://zenmarket.jp/en/quickguide.aspx

Cost:
In addition to the product price and domestic shipping fee, a proxy fee of 500 JPY per item for ZenMarket, as well as international shipping fees, are required. However, purchases from our shop come with a special discounted fee of 300 JPY instead of JPY. ZenMarket offers a variety of payment and shipping methods, allowing you to choose the one that best suits your needs!

Learn more about the cost here: https://zenmarket.jp/en/fees.aspx#ZenMarket%20service%20fee

Contact:
All international inquiries for the DFM STORE are handled by ZenMarket. For any questions about product details or shipping, please reach out to ZenMarket directly for assistance.

Contact: https://zenmarket.jp/en/help.aspx#feedback
ZenMarket supports 19 languages to assist customers worldwide.

Other Links:
International shipping cost calculator: https://zenmarket.jp/en/calc.aspx
International shipping method: https://zenmarket.jp/en/shipping.aspx
Payment method: https://zenmarket.jp/en/payment.aspx#Payment%20methods%20and%20fees